Product details

BRAND NEW MACRAME POT HOLDER, OUR NEW ARRIVAL

Take a look at our newest item — Macrame Pot Holder! If you like our Accessories category of items, then you are certainly going to love this.

For just US $8.00, grab your Macramé Hanging Basket before we’re out of stock. Simply choose your preferable .

Learn more about this product below (we’re sure it’ll help you make a decision).

LEARN MORE ABOUT MACRAME POT HOLDER

Material: Jute rope

Aren’t you already excited about becoming the Jute owner? Because that’s an amazing range of features! So, ADD TO CART this incredible item right now!

PRODUCT QUESTIONS & ANSWERS

Are the colors real?
All the colors of the Macrame Pot Holder on the photos are true to life. Please note, however, that the screen calibration of your device may distort them a little.

What do you make it from? What materials do you use?
We pay a lot of attention to the quality of our products, including the Macrame Pot Holder. Therefore, everything we sell is durable and safe.

Do I need to pay any taxes?
The terms of taxation that are going to be applied to your purchase depend on your country’s legislation. However, you will be able to see the final purchase cost on the checkout page.

Seems really interesting. But I’m concerned whether this is affordable.
Having completed our own market research, we can assure you it will be challenging to find something of identical quality for a lower price than US $8.00.

Can I share my own product feedback?
We appreciate all the reviews of our customers. So, feel free to share the advantages and drawbacks of the product you’ve bought.

I’m unsure that the Macramé Hanging Basket will suit me. Can I ask for a refund if it’s the case?
Feel free to get in touch with us if anything in your order doesn’t suit you or doesn’t meet your expectations. We have a buyer-friendly refund policy. Therefore, you can easily get a compensation.

ORDERING & STORE POLICIES

What about package? Is it secure enough?
Your orders are packed in such a way that the risks of damaging are minimized.

Will all the packages come together if I order several units of the same product?
If you’re ordering several units of the same item, they are coming all together even if every unit has its own package. So you won’t need to visit your post office several times!

How do I order my Macramé Hanging Basket?
Choose the product variation you’d prefer and press the ADD TO CART button. Next, fill in your contact details and make your payment as per the instructions. That’s it! Using your order details, we’ll assemble and send the necessary package to you.

How can I learn more about the terms of purchase? I can’t find the info page.
Feel free to contact our Support team with any query you have: just use the contact details listed at the bottom of the page.

Can I purchase the Jute in an offline store?
Finding identical products in regular stores is possible. However, offline stores are common to resell the same Macramé Hanging Basket for a higher price to compensate for their expenses.

Is it a safe deal?
We value our reputation and want to bring joy to each of our customers. Check out what our clients tell about us in their reviews, so you can see that they got what they were expecting!

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Bamboo Vintaj (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://bamboovintaj.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.