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Reusable Grill Mat

4161 orders
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30-50 days
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NEWEST GRILL MAT: YOU ASKED, WE LISTENED

We’re always listening to our customers and what they want. Our Cooking Tools products have been selling fast and hot, so we’e been looking for more to sell. Thanks to shoppers like you, we’ve been able to add a new highly-demanded item.

So, get your card ready. Our store guarantees (with every purchase):

  • Top Vegetable Food Group Oven quality

We select the highest quality and newest trends

  • Competitive price

At just US $7.00, we offer what you want at the best price point.

  • 24/7 support

Need help with your order? Reach out to our customer service any time.

GRILL MAT INFORMATION

  • Material: Glass fiber
  • Feature: Non-stick, Heat resistance, Easily cleaned

We always try to make our clients happy with their purchases. Therefore, this product is ready to satisfy the most demanding tastes. No time to hesitate, time to act!

PRODUCT QUESTIONS & ANSWERS

I want to buy the Baking you offer. But what makes it better than analogues?
The price for the Grill Mat is better than what other stores ask because we work directly with the manufacturers.

Do you produce the Vegetable Food Group Oven according to the industry standards?
All the products you see in our store, including the Grill Mat live up to all the necessary manufacturing requirements since we strive to offer the highest quality.

Do I need to make some additional payments or pay extra fees to get my Grill Mat?
When placing an order, you can see the final price. After that, no extra fees are necessary.

Do I have to pay any taxes in case of buying this product? How do I know it?
You can see the final price on the checkout page. Therefore, if it includes some taxes, it will be shown there.

Do I violate any law if I post a picture of my purchase on Instagram?
If you want to place the photos of our products on the Internet, you’re free to do so. Certainly, you won’t face any objection on our part.

I’d like to leave a review. Can I do that?
Listening to customers is very important, so it would be great if you could post your reviews on social media!

ORDERING & STORE POLICIES

Will I get a refund if anything happens to the package?
We treasure our clients above all, so if something happens to your Cooking during transportation, we will return your money.

What about package? Is it secure enough?
We pack all orders in a proper way to prevent your purchases from damage in transit, so you don’t have to worry.

I want to ask something, but how do I connect to your help center or something?
Our support service is always ready to give you a hand and solve any issue. So pick any communication channel out of the options listed at the bottom of the page, and get in touch with us.

If I want to change my order or call it off, what should I do?
Feel free to get in touch with our Support team members and describe the situation to them. After that, they will help you with your problem and change or cancel your order.

Do you sell the Baking Mat on a legal basis?
Our store has all the necessary permissions to operate in this sphere. All the items we offer including the Baking are perfectly legal.

Can I purchase the Oven in an offline store?
Finding identical products in regular stores is possible. However, offline stores are common to resell the same Baking Mat for a higher price to compensate for their expenses.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Bamboo Vintaj (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bamboovintaj.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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