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Korean Style Natural Stone Pots 18cm

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12-21 days
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GRAB YOUR STONE BOWL TODAY

Discover all your Plate needs with the latest selection and styles of products to find the best Stone Bowl possible. We believe high quality shouldn’t equal high prices, so come see our assortment starting at just US $14.00.

Enjoy worldwide shipping on all orders with secure payment and customer service on standby (in case you have any questions).

STONE BOWL DETAILS

  • Material: Natural granite
  • Feature: Eco-friendly
  • Diameter: 24cm, 18cm
  • Weight: About 2.3kg
  • Features: Nonstick, no smoke

As you can see, we offer you a high-quality item for a decent price. Moreover, it’ll become yours for only US $14.00, so grab it before we run out of stock!

PRODUCT QUESTIONS & ANSWERS

I want to buy the Oxtail soup you offer. But what makes it better than analogues?
All of our items, including the Stone Bowl, are manufactured in accordance with the highest production standards. We also try to set the lowest prices, that’s why we’re sure that we provide our customers with the most tempting offers.

What do you make it from? What materials do you use?
The quality of our products is one of our main concerns. In addition, we make sure that no toxic materials are used to craft our Stone Bowl.

I like your Kitchen Dish! What’s the price?
Thank you for the interest! The price is US $14.00.

Do any extra fees apply?
When placing an order, you can see the final price. After that, no extra fees are necessary.

Can I get my money back if I’m not happy with my Oxtail soup?
If you are not happy with your Stone Bowl, feel free to contact our support service, so we could solve your problem.

Which benefits of this product did the previous buyers mention most often?
Previous customers have indicated a lot of advantages in this product, and first of all they mentioned its value for money. You can see the reviews in the “Feedback” section.

ORDERING & STORE POLICIES

How do you prevent the package from damage during shipment?
We use all the possible methods of securing your packages because it’s our greatest responsibility to protect them from damage.

Can I place an order with several products in it?
There are no limitations on the number of products you can buy from us, so feel free to buy as many as necessary.

How many of these are left in stock?
There are enough items left for a medium-scale order. However, we strongly recommend to make a purchase as soon as possible because the stock is expected to run low by the end of the week.

I want to buy the Stone Bowl! How?
You should choose the Color you prefer, then click on the ADD TO CART button. After that, you need to indicate your contact data, address, etc. Pay for the order using the payment method you like most of all. That’s it! Upon receiving your payment, we’ll proceed with assembling your package.

Do you have a right to sell this kind of products?
When selling the Kitchen Dish along with the rest of our products, we follow all the required rules and laws, so you have nothing to worry about.

What are the points which make you different from your competitors?
We care about our customers and try our best to make them happy. As a result, we offer a wide variety of products and use a customer-friendly return policy.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Bamboo Vintaj (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bamboovintaj.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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